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2016 URAC Cultural Competency
Course Code: CC2016

Author(s): Claudia Moore RN, QPCM, CCM

Pre-approved for: ACM, CLCP, Delaware BON, Florida BON, RNs

Hours: 2

2016 Cultural Competency

Course Objectives:
  1. Discuss the need for cultural competence as identified in the:
    1. CRC Code of Professional Ethics
    2. CDMS Code of Professional Conduct., and the
    3. CCMC Code of Professional Conduct

  2. Describe factors that affect a healthcare professional's ability to provide culturally sensitive care

  3. Explain why a key component of cultural competence is to examine one's own beliefs in terms of culture and explain why self-assessment tools can help healthcare professionals learn about their own assumptions, biases, and stereotypes.

  4. Describe the 5 constructs of Camphinha-Bacote's Culturally Competent Model of Care

  5. Explain the Purnell Model for Cultural Competence.

  6. Discuss specific transcultural communication techniques.

Course Overview:
  1. Principles of Cultural Competence

  2. The Importance of Self-Awareness

  3. Models for Becoming Culturally Aware

  4. Understanding Health-Related Experience

  5. Delivering Patient-Centered Care

  6. Balancing Knowledge-Centered and Skill-Centered Approaches


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