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Understanding Cultural Diversity in the Workplace (CC2017)


Author(s): Patsy Barnes, RN, BA


Pre-Approved for:


Credit Hours: 2


Course Format

This course is online. All course material is available online and is accessible immediately after purchase from your account homepage. Certificate of Completion is available immediately upon passing the exam.

Course Overview

The following course will outline cultural diversity in the workplace and how to translate a better understanding of cultural diversity into the healthcare professions. This course will review cultural respect, cultural competence, health disparities, health-related experience, complementary approaches, patient-centered care, trans-cultural communication, and skilled-centered approaches to care.



Course Objectives

  1. Define culture and cultural respect.

  2. Compare and contrast CAM and traditional medicine.

  3. List the characteristics of a culturally respectful clinician.

  4. Recognize those things that affect healthcare disparities.

  5. Describe patient centered care and the process for the healthcare clinician.

  6. State the steps in the process of cultural competency.

Course Outline

  1. Section 1 – Overview and Introduction

  2. Section 2 – Cultural Respect and Competence

  3. Section 3 – Health Disparity

  4. Section 4 – Understanding Health-Related Experiences

  5. Section 5 – Cultural Insights

  6. Section 6 – Patient-Centered Care

Course Price

$16.00

Customer Testimonial

This was my first course from your website. Read it ALL DAY today. As both a person who is a SCI (25 years) and a rehabilitation and mental health counselor, I found the information personally and professionally interesting. I would definitely take one of your courses again.
Shauna B.