Improving Cultural Competence: Organizations' Cultural Competence (CU1930)

Author(s): US Dept of Health & Human Services

Pre-Approved for: CA BRN, CE Broker Provider, CLCP, COHN/COHN-S, CRCC, Delaware BON, RNs, VRA-Canada

Credit Hours: 3

Course Format

This course is online. All course material is available online and is accessible immediately after purchase from your account homepage. Certificate of Completion is available immediately upon passing the exam.

Course Overview

This course is the Treatment Improvement Protocol 59: Improving Cultural Competence which focuses on the essential ingredients for developing cultural competence as a counselor and for providing culturally responsive services in clinical settings as an organization.

This is part two (of 4) and the test will be on chapter 4 which provides a broad overview of how behavioral health organizations can create an institutional framework for culturally responsive program delivery, staff development, policies and procedures, and administrative practices.

Course Objectives

  1. Understanding cultural competence at the organizational level.

  2. Establish organizational values.

  3. Learn the importance of planning, evaluation and monitoring of organizational infrastructure.

Course Outline

  1. Cultural Competence at the Organizational Level

  2. Organizational Values

  3. Governance

  4. Planning

  5. Evaluation and Monitoring

  6. Language Services

  7. Workforce and Staff Development

  8. Organizational Infrastructure

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Customer Testimonial

This course was organized well and easily understood.
Eric H.