2021 Cultural Competency (CU2021)

Author(s): Patsy Barnes, RN, BA

Pre-Approved for: ACM, CA BRN, CCAPP, CCM, CDMS, CE Broker Provider, CLCP, CNLCP, COHN/COHN-S, COPS-KT, CRCC, CVRP, Delaware BON, FCB, MCBAP-Related, MSCC, NAADAC, RNs, VRA-Canada

Credit Hours: 2

Course Format

This course is online. All course material is available online and is accessible immediately after purchase from your account homepage. Certificate of Completion is available immediately upon passing the exam.

Course Overview

Course Objectives

  1. Explain what cultural respect and cultural competence is and how it is important to healthcare providers.

  2. Present the National Standards for Culturally and Linguistically Appropriate Services standards and their use in healthcare.

  3. Discuss healthcare disparities in the United States and how healthcare providers can improve these.

  4. Present a process for developing cultural competence

  5. List some CAM practices specific to cultural competence

  6. Explain patient centered care process

Course Outline

  1. Overview of cultural respect and competence

  2. National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care

  3. Process for developing cultural competence

  4. Healthcare disparity

  5. Complimentary and alternative medicine practices

  6. Patient centered care model

  7. Cases

Customer Testimonial

great course and very relevant!
Rebecca B.