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From Crisis to Care: Building from 988 and Beyond for Better Mental Health Outcomes Part 4 (2022 Compendium) (MH2304)


Author(s): Substance Abuse and Mental Health Services Administration


Pre-Approved for: CA BRN, CCAPP, CE Broker Provider, Delaware BON, FCB, MCBAP-Related, NAADAC, RNs


Credit Hours: 7


Course Format

This course is online. All course material is available online and is accessible immediately after purchase from your account homepage. Certificate of Completion is available immediately upon passing the exam.

Course Overview

This course is the Substance Abuse and Mental Health Services Administration (SAMHSA) From Crisis to Care Compendium: Numbers 8, 9, and 10 of a 10-part technical papers series.

This series was produced by a longstanding collaboration between the Substance Abuse and Mental Health Services Administration (SAMHSA) and the National Association of State Mental Health Program Directors (NASMHPD) with this section focusing on client mental health support systems, responses to crisis incidents and seeking ways to improve services for the future.



Course Objectives

  1. Recognize the benefits of collaborative systems of support and the challenges to accessing quality mental health services.

  2. Analyze various strategies for responding to crisis situations including approaches to crisis prevention and de-escalation.

  3. Review one study methodology for utilizing healthcare provider networks and integrated delivery of crisis care services.

  4. Maximize healthcare crisis care resources and share relevant information with prospective clients or the general public.

  5. Promote collaborations with other healthcare providers including behavioral health, law enforcement, and first responders for working together in the event of a crisis situation.

  6. Monitor and follow up with implemented practices for modifications as required and client progress.

Course Outline

  1. Paper No. 8 - The Role of Supportive Housing, Case Management, and Employment Services in Reducing the Risk of Behavioral Health Crisis: Case for the Importance of Evidence-based and best practice supportive housing, case management, and employment services as integral components of a Behavioral health system
    - Background and strategies
    - Figures
    - References

  2. Paper No. 9 - Responding to and Preventing Crises: CCBHCs, Urgent Care and an Example of One Health System in Maryland and its Approach to Crisis
    - Models of care analysis and available types of services
    - Figures
    - References

  3. Paper No. 10 - Lending Hands: Improving Partnerships and Coordinated Practices
    between Behavioral Health, Police, and Other First Responders
    - Promoting and enhancing collaborative approaches to mental health well-being to address crisis situations or individuals in crisis
    - Table
    - References

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Customer Testimonial

The course was accessible, thorough, and easy to understand.
Kenneth B.