Working with Diverse Patients: Awareness and Respect (MM1004)

Author(s): Adriana Macias

Pre-Approved for: CA BRN, CE Broker Provider, Delaware BON

Credit Hours: 2

Course Format

This course is online. All course material is available online and is accessible immediately after purchase from your account homepage. Certificate of Completion is available immediately upon passing the exam.

Course Overview


  • Introduction
  • Concepts to Remember
  • Health and Wellness: The Health Belief Model
  • Holistic View of Illness and Stages of Health Behavior Change
    • The Stages of Health Behavior     
    • Illness Behavior
  • Dimensions of Diversity to Consider
    • Brief Assessment of Patient / Family Perceptions Regarding Illness        
  • Realizing Personal Biases - Personal Assessment Excercise
  • Staff-Patient Relationships: Making a Connection
  • Practical Guidelines to Assist Relationships Between Culturally Diverse Groups
  • Key Concepts


Course Objectives

  1. Explain the health belief model that can be used when assessing patients.

  2. Define cultural stereotyping and its relevance in rendering culturally competent care.

  3. Identify practical applications that can be used in daily interactions with culturally diverse populations.

  4. Identify elements of personal bias.

Course Price


Customer Testimonial

Another great course. Well written with lots of valuable information that will carry over to my practice.
Patricia H.