CCMC Ethics - Code of Professional Conduct for Case Managers (ET3000)

Author(s): Commission for Case Manager Certification

Pre-Approved for: CA BRN, CCM, CE Broker Provider, Delaware BON

Credit Hours: 2

***Please Note*** Due to recent changes by CCMC regarding how they assign CE hours for self-study coursework, many courses will renew at reduced credit for CCMs. CEU hours will remain the same for all non-CCM certificates.

CCM Renewal Date for this course is: 2/8/2021

Course Format

This course is online. All course material is available online and is accessible immediately after purchase from your account homepage. Certificate of Completion is available immediately upon passing the exam.

Course Overview

This course is CCMC ETHICS APPROVED. The CCMC Code of Professional Conduct will be referenced in this presentation. PLEASE NOTE not approved for CDMS or CRC.

Course Objectives

  1. Identify the 7 Rules of Conduct that may result in disciplinary action by CCMC

  2. Explain the scope of Practice for Case Managers in terms of:
    1. Assumptions
    2. Underlying Values
    3. Definition of Case Management
    4. Ethical Issues

  3. Discuss the standards for professional case management conduct in terms of:
    1. Advocacy
    2. Professional Responsibility
    3. Case manager/Client Relationships
    4. Confidentiality, Privacy and Recordkeeping
    5. Professional Relationships
    6. Research

  4. Explain the procedures used to facilitate the work of the CCMC Committee on Ethics and Professional Conduct for:
    1. processing cases of alleged violation of the Code,
    2. sanctioning Certificants,
    3. processing appeals.

Course Outline

  1. Preamble

  2. Principles

  3. CCMC Rules of Conduct

  4. Scope of Practice for Case Managers

  5. Selected Definitions

  6. Standards for Board-Certified Case Manager (CCM) Conduct

  7. CCMC Procedures for Processing Complaints

  8. Complaint Form

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Customer Testimonial

Simple outline and easy to complete. Exactly what I was looking.
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